Customer Feedback Form

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Title

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First Name

Surname

Email Address

Type of service you received

Please indicate how satisfied or dissatisfied you are that:

You were offered an appropriate range of services

Your Adviser understood your requirements

Your Adviser provided tailored advice

Your Adviser demonstrated expertise

Your Adviser provided clear explanations

You were kept well informed and up to date

You were offered appropriate frequency of contact

Your Adviser made themselves available when required

Your Adviser is easy to contact or returned calls in an appropriate timescale

Your Adviser responded quickly to queries

Your Adviser delivered on promises

Your Adviser was friendly

Your Adviser did not pressurise you into anything

Overall, how satisfied or dissatisfied are you that your adviser provided a professional service?

Overall, how satisfied or dissatisfied are you that your adviser provided a service that met your needs?

How would you rate the service you received?

Would you recommend us to friends or family?

Comments on service
Please let us know your thoughts on the service you received.

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